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OUR PRIVACY POLICY

 

Thank you for visiting our Privacy Policy. This Privacy Policy applies to Personal Information that may be collected on any and all website pages associated with SHOSUM LLC and/or www.shosumaloha.com domains that link to this Privacy Policy, through any related computers and mobile applications ("Our Website"). This Privacy Policy explains choices you have about the way this information is collected and used. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website. The most recent date of any Privacy Policy modification will be listed at the bottom of this page as "Last Updated on: {date}".

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY BECAUSE BY ACCESSING OUR WEBSITE AND/OR CREATING AN ACCOUNT WITH US, YOU ARE CONSENTING TO THE COLLECTION, USE, DISCLOSURE, TRANSFER AND STORAGE OF PERSONAL INFORMATION OR OTHER INFORMATION RECEIVED BY US AS A RESULT OF SUCH USE IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR WEBSITE. 

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1) COOKIES AND OTHER SESSION IDENTIFIERS:  All About Cookies

 

Like many sites, we, and third parties we allow, utilize a technology called "cookies." A cookie is a piece of information that is placed on your browser when you access Our Website. In many cases, the information collected using cookies (and related technologies) are used in non-identifiable ways, without any reference to Personal Information. For example, we use information we collect about users of Our Website to optimize Our Website and to understand traffic and usage patterns. In other cases, we associate the information we collect using cookies and related technologies with Personal Information. In that case, this Privacy Policy governs how we use that information.

 

Cookies help provide additional functionality to Our Website and help us to more accurately analyze usage of Our Website. For example, Our Website may set a cookie on your browser that allows Our Website to remember you during future visits. We use cookies to monitor and to maintain information about your use of Our Website. Cookies also allow us to hold selections in a shopping cart when a user leaves Our Website without checking out. Cookies are not used on Our Website to store your account information as this information is stored securely on a server. When you log in at Our Website with your username and password, we are given a secure session ID. The server then passes your information to you through this secure session ID. Cookies may be session cookies (i.e., last only for one browser session) or persistent cookies (i.e., continue in your browser until they are deleted or expire).

 

Google Analytics — To help facilitate the delivery of relevant content, we use Google Analytics. Google Analytics uses cookies to report on user interactions on our websites. We will use data collected for optimizing marketing, refining advertising, and generally making advertising more effective. To learn more about Google Analytics privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page at https://support.google.com/analytics/answer/6004245?hl=en. To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

While we recommend that you leave cookies turned on as they allow you to take advantage of some of the features on Our Website, you have the ability to control the use and moderation of our cookies. However, if you elect not to allow cookies to be placed as provided herein, you may not be able to use or to enjoy all of the services and features of the Sites. Specifically, you can configure the settings on your browser (i) to receive notifications when you are receiving new cookies, (ii) to disable cookies or (iii) to delete cookies. Please refer to your Web browser's help section for information on how to do this.

The following links explain how to access cookie settings in various browsers:

 

 

 

2) WHAT INFORMATION IS COLLECTED?

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When you use Our Website, there are different kinds of information we receive, collect and store. This information is collected either automatically or by your input. When you conduct a transaction on Our Website, as part of the process, we collect personal information you give us such as your name, address and email address. If you create an account with us, then we also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile info. You are not required to submit any Personal Information to us in connection with the general use of Our Website or our mobile site, unless you make a purchase, in which case you must create an account. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session usage information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. These various types of information we may collect are explained in detail below.

 

Types of information we may collect from you can include:

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  • Account Information: If you create an account with us, we may collect your name, billing, shipping and email addresses, phone numbers, birthdate, and gender if you create an account with us. This information will be used to help you keep track of your orders, to keep you updated about special offers, updates related to our website, and to facilitate checkout during purchases.

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  • Purchase Transaction Information: When you make a purchase or conduct a transaction on Our Website, as part of the process, we collect personal information you give us such as your name, billing, shipping and email addresses, telephone numbers, credit card number and expiration date. This information is used only to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations (or other transactional information), to communicate about a locational order pick-up and/or to provide customer service.​

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  • Information for Commercial Communications: We may collect your name, email address, mailing address, gender, and birth date if you sign up to receive promotional emails from us. This information may be used to contact you about new inventory, sales, special offers, company news, promotions, and new features.

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  • Information Relating to Inquiries: We may collect your name and email address if you contact us with a question or request an email response or a  Live Chat with us. This information may be used so that we can respond to your question or contact you should we disconnect from our Live Chat.

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  • Session Usage Information: We may automatically collect session information while you are visiting or interacting with Our Website. This information may consist of the following items: Website visitors’ IP address, IP address-related information, network configuration information, network device information, browser plug-in type and versions, and operating system. Other usage details collected may include page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

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  • Information from Our Mobile Site: Our mobile site automatically collects certain information such as your IP address, device information (e.g., the unique identifier of your mobile device, hardware model, operating system version, mobile network information), and the URL from which you access our application. You are not required to affirmatively submit any Personal Information to us in connection with the general use of our mobile application, unless you make a purchase through the application, in which case you must create an account.

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  • Information from Social Media Platforms: If you use a social media platform or your mobile device (or other method of communication) to interact with Our Website, that platform or application may have a specific privacy policy that governs the use of Personal Information related to it. Please refer to instructions from your mobile service provider or the manufacturer of your device to learn how to adjust your settings if you have questions about the security and privacy settings of your mobile device.

 

 

3) WHY DO WE COLLECT INFORMATION FROM YOU?

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We may collect such Non-personal and Personal Information for the following purposes:

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  1. To provide and operate Our Website services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

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4) HOW DO WE USE THE INFORMATION COLLECTED?

 

We may use the information we collect as necessary and to fulfill your requests, including in the following ways:

 

Access and Use: If you provide Personal Information in order to obtain access to or use of Our Website, we will use your Personal Information to provide you with access to or use of Our Website or functionality and to monitor your use of Our Website or specific functionalities.

 

Internal Business Purposes: We may use your Personal Information for internal business purposes including: to help us improve the content and functionality of Our Website, to better understand our users, to improve Our Website, to protect against, identify or address fraudulent activities, to manage your account and to provide you with customer service and to generally manage Our Website and our business.

 

Marketing: We may use your Personal Information to contact you for certain marketing and advertising purposes, including, without limitation, to inform you about offers, contests or surveys, loyalty programs, and/or subscriptions. If you wish to change or update your Personal Information or change your subscription preferences, you may do so at any time. 

 

Specific Reason: If you provide Personal Information for a certain reason, we may use the Personal Information in connection with the reason for which it was provided. For instance, if you contact us by email, we will reply to the email you provided us.

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5) HOW DO WE STORE YOUR INFORMATION?


Our Website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall to ensure the security and confidentiality of your Personal Information. Although the Wix.com platform takes great measures to protect your information, there could still be security risks associated with Personal Information, such as a data breach due to a malware virus. Please understand that any data transmission over the Internet can not be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us. Understand that any information that you transfer to us is done at your own risk. We recommend that you take additional measures to protect yourself by creating strong passwords, keeping passwords confidential, installing anti-virus software, closing browsers after use, and making sure that you regularly update software. If we learn of a data security system breach, we may notify you electronically so that you can take appropriate protective steps.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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6) HOW DO WE SHARE YOUR INFORMATION?

 

We may share your information to third parties only in the following circumstances:

 

Order Fulfillment:  If you choose to make a purchase on Our Website, we may collect from you your credit card number, billing address and other information related to such purchase, and we may use such collected information in order to fulfill your purchase. We may also provide such information, or other Personal Information provided by you, to unaffiliated third parties as necessary to complete your purchase (for example, to process your credit card or to mail your order). 

 

Agents, Consultants and Related Third Parties: As noted above with respect to our eCommerce service provider, we sometimes engage other companies to perform certain business-related functions on our behalf so that we can focus on our core business. Examples of these services include, but are not limited to, payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, and data analysis. In connection with services those partners provide for us, we may provide or otherwise give them access to certain Personal Information.

 

Legal Requirements: We may disclose your Personal Information if required to do so by law (including, without limitation, responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend our rights, interests or property or that of other customers or users, (iii) to act in urgent circumstances to protect the personal safety of users of the Sites or the public or (iv) to protect against legal liability or potential fraud, as determined in our sole discretion.

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7) ACCESS AND UPDATE YOUR PERSONAL INFORMATION

 

You have choices concerning your Personal Information. If you have created a user account on Our Website, you will be able to sign in and update your account information at any time. If you have any questions, comments, or concerns regarding our Privacy Policy or privacy practices, or if you would like to access, change or delete any personal information we may have about you, you are invited to contact us at shosumaloha@gmail.com.

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In addition, you may:

Limit the Personal Information You Provide: You can visit Our Website and limit the Personal Information you provide either by disabling cookies or by not registering an account with us.However, you may not be able to use certain functionalities of Our Website. For instance, in order to purchase items on Our Website, payment and shipping information must be provided.

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Opt Out of Marketing Emails: For email marketing, you can change your subscription preferences by clicking on an "unsubscribe" hyperlink contained in promotional marketing emails sent by us. However, if you purchase items from Our Website, then know that we will send you an email confirming your order and may need to contact you by phone or email if we have questions about your order or other transactional communications related to the purchase or shipment of items purchased. Additionally, an opt-out will not remove you from messages that we are required to send under relevant laws or regulations.

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Social Media & Other Public Platforms: You may also manage your Personal Information you may have shared with us when you connect with us through a social media platform or application. Please refer to the privacy settings of the social media website or application to determine how you may adjust your permissions and manage the interactivity between us and your social media platform(s) or application(s). That said, please be aware that when you post information to public forums, including publicly viewable social media platforms, that information will become available to all who access such platform pages. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN CHAT ROOMS, FORUMS AND OTHER PUBLIC POSTING AREAS.

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Last Updated on: November 16, 2020

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